Our working time is 9:00 - 18:30 from Monday to Friday. Please note that our time zone is GMT+8. At PlayTech-Asia, we understand how important customer service is in today's 24 hour online business environment, we will answer you via customer service centre within 24h (48h if the enquiry is submitted at weekend). When it comes to our holidays, we will inform you through newsletters and banners on our homepage.